Print Page   |   Contact Us   |   Sign In   |   Register
04/04/18 - 05/09/18 - Utility Management 6-week Night Class (Westmont) IEPA#12101
Register View Registrations Map this EventMap this Event Tell a Friend About This EventTell a Friend Events in Series
 

 Export to Your Calendar 4/11/2018
When: 6-week Night Class, Wednesday Nights Only, April 4 - May 9, 2018
Registration at 6:00 pm - Class from 6:30 -8:30 pm
Where: Map this event »
Village of Westmont
39 E Burlington
Westmont, Illinois  60559
United States
Presenter: Mike Ramsey, Village of Westmont
Contact: Stacey Ramsey
866-521-3595 ext 4


Online registration is available until: 4/3/2018
« Go to Upcoming Event List  

Utility Management
6-week Night Class, WEDNESDAY Nights Only from 6:30 - 8:30PM, April 4 - May 9, 2018
CEU TYPE: Non-Technical - Professional Responsibilities
Training Classification:
Management
IEPA#: 
12101

  • Week 1:
    • The need for Utility Management
      • Managerial challenges in the 21st century
      • The functions of a manager
      • Communication - the vital link in management
      • Financial Management
      • Solving Problems - Decision making as a manager

  • Week 2:
    • Planning
      • Essentials of planning
      • Managerial planning
      • Managing time and stress
      • Emergency response planning

  • Week 3:
    • Organizing
      • Concepts of organizing
      • Managerial organization at the department level
      • Dealing with the labor unions
      • Recordkeeping

  • Week 4:
    • Staffing
      • Developing job descriptions and specifications
      • Employee selection interview process
      • Orientation of new employees
      • Training and development
      • Employee performance review

  • Week 5:
    • Leading
      • Supervising leadership and change in the workplace
      • Supervising diversity
      • Dealing with workplace violence
      • Sexual harassment
      • Resolving conflicts

  • Week 6:
    • Controlling
      • Fundamentals of controlling
      • Positive discipline
      • Working with other agencies
      • Dealing with City Boards
      • Dealing with customers
INSTRUCTOR: Mike Ramsey, Village of Westmont

REGISTRATION & HOURS:

Registration begins at 6:00pm. The training will start at 6:30pm and will conclude by 8:30pm each night. Earn up to 12 PDH’s or RTC hours

COST:
Registration Type
ISAWWA Member Rate
Non ISAWWA Member Rate
Early Bird (ends 10 days prior)
$115
$215
Regular
$125
$225

THIS CLASS IS LIMITED TO FIRST 24 REGISTRANTS

Membership Software Powered by YourMembership  ::  Legal