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06/04/13 - Education Committee Call, 11:00am CST
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When: Wednesday, June 4, 2013
From 11:00 - 12:00 pm CST
Where: Conference call - GoToMeeting
Contact: Lisa Hoffhines

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Education Committee Meeting

Wednesday, June 4, 2013 - 11:00 am CST via GoToMeeting

1. Please join my meeting.

2. Use your microphone and speakers (VoIP) - a headset is recommended. Or, call in using your telephone.

Dial +1 (213) 289-0010
Access Code: 755-980-589
Audio PIN: Shown after joining the meeting

Meeting ID: 755-980-589

Education Committee Meeting Minutes
Monday, May 6, 2013 – St. Charles, IL

In Person:
Lisa Hoffhines
Jeff Freeman
Laurie Dougherty
David Said
John Van Arsdel
David Lynde
Chris Drey
Chris Ulm
Bill Balluff
Tom Hinde
Cindy Munger
Ed Rice
Geza Ehrentreu

  • Introductions
  • Leadership Training Discussion
    • What is the vision? - John Van Arsdel & Kyla Jacobsen
      • Offer training to the membership. The participation in ISAWWA in itself is leadership training; we should include and promote courses that issue certification. Areas of interest:
        • Project mgmt.
        • Leadership development
        • How to give a presentation at our conference
        • How the AWWA organization functions
        • Spring boarding new members into active members
        • Growing people for succession planning
      • This could be broken up into different segments
      • Will need to make the content useable for various instructors
      • What’s in the box?:
        • Outline
        • Presentation notes
        • PowerPoints slides
          • Facilitator voiceover?
        • Add’l materials
          • Ice-breakers
          • Exercises
          • Questions to ask
          • Talking points
      • Two different types: Content-based vs. Product-based
      • Offer a train the trainer: via webinar or conference call
        • Share tips and tricks
        • Creates more consistency between instructors and presentations
    • Utilize a template similar to High Tech Operator
    • ACTION: Offer a Train the Trainer in the Fall with Kyla Jacobsen
    • ACTION: Lisa to send Kyla the format that HTO is in
    • ACTION: Jeff Fischer has a few more seminar-in-a-box modules that he is working on
      • In the box includes:
        • Facilitator outline (HTO operator outline)
        • Slides
        • Voiceover (optional)
    • Length/duration?
    • Target presenter requirements?
    • Next steps?
  • Seminar in a box discussion
    • Programs in progress:
      • Leadership (Kyla Jacobsen and Wayne Pratt (?))
      • Operator Class A&B exam refresher (Kyla Jacobsen)
      • Operator class C&D exam refresher (Kyla Jacobsen)
      • Ductile Iron/PVC Pipe Installation and Joint Restraint Considerations (Jeff Fischer)
      • Hands-on Basic Water Quality Testing for Operators (Bob Bohannon)
        • ACTION: Lisa to follow up with Bob Bohannon with the City of Moline about turning this into a seminar in a box with the new template
      • Disinfectants (Geza Ehrentreu)
        • chlorine gas and liquid
        • UV, chlorine dioxide
        • Ozone
        • Chloramines
      • Customer Service (David Said)
        • Citizens
        • Dealing with difficult customers
        • How to approach customers via phone
        • Delinquency
        • ACTION: Lisa to work with David Said to check out a lap top
      • Time Management (Wayne Pratt)
      • Project Management (Wayne Pratt)
      • Communication (Wayne Pratt)
    • Resource to keep in mind are programs such as "Adobe Connect” with is online but built for collaboration
    • ACTION: Lisa schedule with Laura McGovern how to give a presentation – schedule in November
    • ACTION: Talk to Wayne Pratt about time mgmt, project mgmt and communication
    • Next steps:
      • Develop the seminar in a box to have a trial in the fall/winter 2013 with first launch of classes in the 1st half of 2014 (to be included in the training book).
  • Other Sections and/or technical groups that providing training - (12:00 - 12:30 pm)
    • Update on webinar sharing - Lisa Hoffhines
    • What are other groups doing?
      • Volunteer to research other groups?
        • New England (New England)
        • British Columbia (Cindy Munger)
        • North Carolina (Tom Hinde)
        • California-Nevada (Chris Drey)
        • Florida (Ed Rice)
        • Pacific Northwest (Chris Drey)
      • Should we partner?
    • Any colleges that offer online courses for water/wastewater
      • Geza
  • Update on status of July - December training catalog - Lisa Hoffhines
  • Are Wastewater credit requirements right around the corner? If so, what is our stance?
  • ACTION: Laurie - have WW license added to records
  • ACTION: Jeff Fischer to send Lisa contact for High Density Polyethylene Piping Solutions (HDPE) for Northern IL
  • Hot Topics
    • ACTION: Lisa to try and schedule training on these topics:
      • CIPP another webinar
      • UCMR3 – Julie Varab with UL
      • Ice Pigging – webinar
      • Fluoride
      • ERP’s – John Van Arsdel – Lisa follow up with John week of
  • Operator Pre-con Theme for WATERCON2014
    • ACTION: Committee members think of a theme for next meeting
      • Idea (Geza): "Ask this old house” - In the plant training – case studies to see all different stages
  • Annual Regulatory Update
    • No-Lead Brass – Aaron Gilson, A.Y. McDonald
    • Andrea Rhodes - IEPA
    • Mary Reed - IEPA
    • Terry Steczo – Illinois Section AWWA Lobbyist
    • Miguel Del Toral – USEPA region 5
    • Illinois Plumbing Code Revisions – (Jeff to contact Josh Ellis)
    • Breakout –
      • Fracking House Bill 3086 – (ask groundwater contacts with IEPA – ask Jerry Bever – IDNR or Robyn Doescher/Source Water Committee )
      • ACTION: Jeff Freeman - Update of the LMO1 – Dan Injerd, IDNR (Lake Michigan Allocation Rules Change)
  • Next Meeting
    • Thursday, June 6, 2013 – 11:00am
  • Adjourn

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