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01/05- 02/02/15 Manage for Success: Effective Utility Leadership Practices (Rockford, IL) IEPA#8665
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01/05- 02/02/15 Manage for Success: Effective Utility Leadership Practices (Rockford, IL) IEPA#8665

4-week night class.Monday nights only from 5:00pm - 9:00pm, January 5, 12, 26 & Feb 2, 2015

1/5/2015
When: Monday Nights Only from 5:00pm - 9:00pm
Registration at 4:30 pm
Where: City of Rockford Water Division
1111 Cedar Street
Rockford, Illinois  61102
United States
Presenter: Wayne Pratt, Wachs Water Services
Contact: Angela Podesta
866-521-3595 ext 2


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Manage for Success: Effective Utility Leadership Practices
4-week Night Class, Monday Nights Only from 5:00pm - 9:00pm, January 5, 12, 26 & February 2, 2015

CEU TYPE: Non-Technical - Professional Responsibilities
TRAINING CLASSIFICATION(S):
IEPA#: 8665

OBJECTIVE: This course is designed to provide managers with additional training and skills in team building, problem identification and resolution.

SCOPE:
This training manual stresses problem identification and solutions, working together as a team, communication, motivation, and evaluating and improving solutions to problems. Managers completing the training program will be confident that they have the tools and the ability to apply them to be successful managers. Utilities can help ensure that they have the needed management capacity by having their management personnel complete this training program.

CONTENTS:
1. Supervising
2. Communicating
3. Human Relations
4. Planning and Organizing
5. Training and Teaching Skills
6. Problem-Solving Skills
7. Decision Making
8. Technical Issues and Regulatory Compliance
9. Financial Management
10. Computers in Managing a Utility
11. Emergency Planning
12. Health and Safety Programs
13. Community Relations
14. Personal and Professional Skills

TEXTBOOK (must be purchased separately): Manage for Success: Effective Utility Leadership Practices; 1st Edition, 2005

INSTRUCTOR: Wayne Pratt, Wachs Water Services

REGISTRATION & HOURS:Registration begins at 4:30pm. The training will start at 5:00pm and will conclude by 9:00pm. Earn up to 16 Professional Development Hours (PDH's) for engineering or Renewal Training Credit Hours (RTC's) for water operators.

COST:

Registration Type
ISAWWA Member Rate
Non ISAWWA Member Rate
(includes 1 year AWWA membership at the operator level)
Early Bird (ends 12/26/14 )
$150
$235
Regular (ends 01/03/15)
$160
$245
After 01/03 or Onsite
$170
$255


TEXTBOOK MUST BE PURCHASED SEPARATELY



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