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Conversation Live - Utility Managers Online - IEPA#11117
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Conversation live - utility managers virtual meeting

11/10/2016
When: Thursday, November 10, 2016
10:00 AM
Where: Online conversation live - A members virtual round table event
United States
Contact: John Donahue
866-521-3595 ext. 1


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IEPA#11117

How does your utility manage water shut-offs for non-payment?

 

During this conversation utility managers will share policies and experiences related to water shut-offs for non-payment. This is meant to be a two-way, web-interactive conversation. Some things to think about in advance of the conversation:

 

a.     Do you physically shut off the water?

b.     What are your concerns related to the security of your staff?

c.     How much notice to you give customers prior to disconnection?

d.     How much do you charge to turn the water back on?

e.     Do you notify the local Health Department after the water is disconnected?

f.      Have you ever experienced the need to evict a customer living in a home without water?

 

Please bring any questions or solutions you may have on the topic to the conversation.  We look forward to hearing from you. 

Join this one hour online moderated conversation.  Register in advance.  This is a members only no charge event.  

 

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