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IPSI - Illinois Public Service Institute
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IPSI is a three-year training program which provides instruction expressly designed for public service professionals. The course is divided into three one-week sessions (one week each year) focusing on training in public service, personal growth and professional development.

The Illinois Section of the American Water Works Association is a sponsor IPSI. If you would like to be considered for a scholarship, please fill out the form below and you will be contacted for further information and advised what scholarships are available.


IPSI - Class of 2015 - October, 2015
Focus on Service Excellence --
Topics Included:  Defining excellence in Public Works; Supervisory role in service excellence; Serving internal and external customers; Business communication; Etiquette, Maximizing social media, Performance appraisal techniques, Legal update - FOIA, Drug & Alcohol policies; Creating an action plan

We are pleased to share this photo of our 2015 ISAWWA Scholarship Recipients:

 

Joe Spain, Kevin Wilson, James Cates, John Preucil, Casey Botterman,
Douglass Strempek, Mark Kilarski


IPSI - Class of 2014 - October, 2014


Focus on Leadership - -
Topics included: Trends in Society and the Implications for Leadership in Public Service; Exploring the Challenges of Leadership in Public Works; Defining Team Roles; It's a Matter of Your Style!; Analytical Thinking and Decision Making; Managing Generational Differences; Bulletproof HR; Communicating Under Pressure; Eureka to Action.

 

We are proud of our ISAWWA Members that have graduated from this program. I believe that one of our 2014 graduates, David Trais, provided a good summary when he said “I greatly appreciate ISAWWA for the opportunity to attend this wonderful professional development program. It will be a great help to me now and in the future.”

We are pleased to share this photo of our 2014 ISAWWA Scholarship Recipients:

 

  

Kevin Wilson, Mark Kilarski, John Preucil, Douglass Strempek, Ryan Holthouse, Joe Spain, David Trais

    


Personal Supervisory Skills - October 6 - 11, 2013

Topics included: Supervisory Do’s and Don'ts; Living with Your Union Contract; Strategic Planning and Group Decision Making; Communication Skills; Creating Performance Appraisals; Managing Problem Employees in the Workplace; Conflict Communications; Creative Problem Solving; Creating a Personal Action Plan.

Front (L to R) – David Trais, Kevin Wilson, Jason Shutz, Ryan Holthouse.
Back (L to R) – Matt Anderson, Eric Weiss, Todd Frantti, Jeff Lundy



>Service Excellence Advanced Course ( 22.5 hours) - October 7 - 12, 2012
Topics included: Defining Excellence in Public Works; Organizing for Success; Communication Skills; Best Practices in Public Works; Successful People; Performance Appraisals; Managing Change; Mastering Customer Service; Creating and Action Plan.

 IPSI Class of 2012

Congratulations to the IPSI Class of 2012!

(l to r) Jeff Lundy, Dean Swingler, Ryan Holthouse, Todd Frantti, Jason Schutz, Eric Weiss, Matt Anderson, Dave Martin and David Trais


SCHOLARSHIP APPLICATION LINK

For more detailed information on the training institute, visit http://www.ilpsi.org/

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