STEPS TO PROCESS AN ORDER/EVENT REGISTRATION
When setting up an event, you
can choose if it shows up as "open” or "processed” under Registration Settings
by clicking yes or no in the Auto-approve.
Order shows up in Dashboard
under either Open or Processed Store Orders .
Click on "View, Process Order”
Look Under Order Information to
make sure the order is "tied” to someone. It will either say "Customer is
Member” or "Link to Member”, depending on if they logged in and if they already
have a record in the site. If I have to "link” to someone, and they are
not in the database, I add a record for them.
If the order is to be invoiced,
I record in our Quickbooks; if Open, change status to processed.
Email the invoice.
If the order has been paid with
a credit card, the process is the same, except that at the end I change the
status to Closed – meaning it is paid and I don’t need to do anything else with
Right now, we have exhibit
booths that are waiting to be processed, so those I keep at Open, that way I
can tell that nothing at all has been done with them.
If you had to link the order to
someone, you will also have to link their record in the event. Also, if
there are multiple people signed up on the same invoice/receipt, you will have
to link the records of the subsequent people in the event, even if the
originator logged in.
Processed invoices that receive
payments need to have the Payment Recorded, and then are closed.
So if you have any OPEN orders –
nothing at all has been done with them.
PROCESSED orders are awaiting
CLOSED orders need nothing
further done with them.