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Student
Retiree
Dropped Utility

Question: How will I receive my training credit hours for a training?


Response:

It is a bit different depending on what type of training you participated in: in-person seminar, live webinar, archived webinar, or DVD/Video. With each of the different training formats that Illinois Section AWWA offers, we must provide a way to verify your attendance. For an in-person seminar, the onsite monitor is your "verification"; a live webinar, a survey is the form or "verification"; and finally for an archived webinar and/or DVD/video, a quiz is the method for "verification". I have provided a breakdown below. If you have any other questions, please don't hesitate to contact us!

For an in-person seminar:
Once we receive the check-in sheet from the onsite monitor of the seminar with hours, ISAWWA staff will manually enter your operator hours to your individual Illinois Section AWWA training record. Once your hours have been posted, you will receive an email notifying you that your hours have been posted, and that you can view your hours by logging in with your ISAWWA assigned username and password at www.isawwa.org > Manage Profile > Certifications. There, you will see the credit hours that you received for the class (as well as other classes you have taken with ISAWWA). If you are submitting your hours to IEPA, you should print this Certification screen and attach it to the IEPA Operator Training Submission form, and submit directly to IEPA.

Live Webinar:
After a live webinar, we will email you a link to a short survey which you MUST complete in order to verify that you were in fact on the webinar. Upon completion of the survey, your hours will automatically be posted to your ISAWWA training record. Again, you can view your hours by logging in at www.isawwa.org > Manage Profile > Certifications. There, you will see the credit hours that you received for the webinar. If you are submitting your hours to IEPA, you should print this Certification screen and attach it to the IEPA Operator Training Submission form, and submit directly to IEPA.

Archived Webinar:
Upon signing up for an archived webinar, you will receive an automated email from ISAWWA that will provide you with a link to download webinar viewing instructions. This download will include a link to view the webinar as well as a link to a short, 5-question quiz. You MUST complete and pass the quiz in order to verify that you were in fact on the archived webinar. Upon completion of the quiz, your hours will automatically be posted to your ISAWWA training record. Once again, you can view your hours by logging in at www.isawwa.org > Manage Profile > Certifications. There, you will see the credit hours that you received for the webinar. If you are submitting your hours to IEPA, you should print this Certification screen and attach it to the IEPA Operator Training Submission form, and submit directly to IEPA.

DVD or Video:
Upon signing up for DVD, you will receive an email from ISAWWA that will provide you with a link to a short, 5-question quiz. You MUST complete and pass the quiz in order to verify that you watched the DVD/Video. Upon completion of the quiz, your hours will automatically be posted to your ISAWWA training record. Once again, you can view your hours by logging in at www.isawwa.org > Manage Profile > Certifications. There, you will see the credit hours that you received for the webinar. If you are submitting your hours to IEPA, you should print this Certification screen and attach it to the IEPA Operator Training Submission form, and submit directly to IEPA.


Question: Can you please send me my certificate?

Response:
Please do note that you can access your hours at any time by simply logging in to our website, www.isawwa.org with the username and password that has been assigned to you by Illinois Section AWWA, click on Manage Profile and select Certifications. There, you will see all of your training history with Illinois Section AWWA, including the number of hours you received for this training event.

Attendees can print the training information displayed on the Certifications page. All of the information needed to fill out a certificate or training submission form can also be found at, www.isawwa.org/event/02-20-13

Illinois Section AWWA will no longer be issuing certificates since all training information is available 24 hours a day, 7 days a week both in your ISAWWA record under Certifications.


Question: Duplicate Record:

Response: You are trying to create a duplicate record on our website. Your information is already contained in the record with login: password: . There you will find all your training and any transactions with the Illinois Section AWWA.

Please login using this information. I will update your current record and delete the duplicate. If you have any questions, please contact me. Thank you.


Question: Why does the website show that I don't have enough hours?

Response:
Please completely ignore the "/30" status on the website. I understand that this has caused you confusion in the total amount of hours you need, however, you must ignore this line entirely. Currently, there is not way to remove the "/30" from our website.

A&B Operators need 30 hours every 3 years and C&D operators need 15 hours every 3 years in their renewal period. Our website tracks the total number of hours your have received through US - ISAWWWA ONLY. We do not track hours you receive from other training providers.

Please note that we only track your hours on our website. It is the water operator's responsibility to submit your hours (a printout of the certification/training summary page) to Illinois EPA - we do NOT do this for you.You can contact IEPA directly to see how many hours they have on record for you. Their phone number is (217) 785-0561.

I hope that this helps. If you need anything else, please feel free to contact me directly.


Question: How do I get my hours for WATERCON2013?

Response:
You can login to the isawwa.org site with LOGIN - password: PASSWORD. Then go to WATERCON2013 - Conference Planner - Evaluate Technical Sessions. Find the session you attended and click on the "Evaluate" link . The hours will be automatically added to your ISAWWA record.

When you have finished, go to Manage Profile and Certifications. There is a drop down menu - choose WATERCON2013 and the list of all the sessions that you evaluated will show up. Hit the "Print to Page" at the top, and submit that listing with your Operator Submission Form to the EPA.


MEMBERSHIP:


Dropped Utility Membership

It looks like your Utility Membership for xxx expired on xxxx. I just wanted to know if the lapse was an oversight on your part, or if you will not be renewing the Utility membership. AWWA recognizes that these are tough economic times, but the key benefits received with Utility membership are invaluable—the ability to access a wealth of technical information, train employees at a significant discount, and stay current with important regulatory and legislative issues that impact your utility. Your membership helps unite the water community in protecting public health and providing safe and sufficient water for all. It is hard to compute the total dollar value of membership in AWWA, but the benefits to your utility are real. AWWA is constantly working in Washington, D.C., on behalf of its utility members. This work is made possible by the utilities that support AWWA.

If you believe that Utility membership is still too expensive, please consider becoming a member at the Operator level; for only $77.00 per year, you would still get member pricing on training, including FREE webinars.

If you have decided that ISAWWA membership is not for you at this time, it would be invaluable to me for you to send me a quick response letting me know why. That way we can work on those issues. Thanks!


STUDENT MEMBERSHIP:

Qualifications:
Must be an enrolled student with at least 9 credit hours.

Price: $28.00 per year

 

Inclusions:
AWWA Journal: offers peer-reviewed articles and information about all aspects of the water profession.
Optflow: offers practical, hands-on solutions to everyday water operations problems.

Reasons to become a Student Member:

Network with water professionals in the industry in which they wish to become employed.
Young Professionals Committee
Connect with potential employers to make a job search more effective. Students can submit resumes for free in the AWWA Career Center.
Scholarship Opportunities: There are several scholarship opportunities nationally; and at the Illinois Section level
FREE training in the form of webinars is currently available to student members
AWWA Members benefit from professional growth and the acquisition of new skills.


RETIREE MEMBERSHIP:


Qualifications:
At least 15 years of AWWA membership
60 or more years of age
Substantially retired from all gainful employment

Price:
Inclusions (2 LEVELS):

$32.00 - Retiree Membership with Electronic Periodicals (E-Periodicals Only)
$44.00 - Retiree Membership with Print Periodicals

AWWA Journal: offers peer-reviewed articles and information about all aspects of the water profession.
Optflow: offers practical, hands-on solutions to everyday water operations problems.

Reasons to be a Retiree Member:
Maintain your longevity as an AWWA member
Get what you need, when you need it, including information specific to your region.
Enhance your professional knowledge, management and decision-making skills.
Connect with water professionals around the world to discover solutions that work.


Benefits of ISAWWA Membership


•Standards
•Networking, networking and more networking.
•Shared Experiences
•Diverse Committees
•Career Development
•Belonging to something that matters
•Networking
•ISAWWA App for your phone
•Learn leadership skills
•Learn how to present in front of larger groups
•100+ Training events
•Free Webinars
•Interactive Website
•Explain the website benefits to vendors/service providers. Did you know they can add their service/product to "Buyers Guide” and when someone searches for it; their company name will show up.


Question: Are WATERCON2014 Abstracts Still Being Accepted?

Answer:  Sorry- the deadline has passed and we are planning the program. We frequently deliver seminars and webinars if you have a topic that would be of interest in those venues. WATERCON 2015 will start accepting papers this April so watch your email. If you are not registered on our site, I encourage you to register either as a non member or consider joining. More information on joining can be found on our website. Please let me know how we can best help you.

Lisa is in charge of our education other than WATERCON and can be reached at lisa@isawwa.org

Sandi is in charge of customer and member service and can be reached at sandi@isawwa.org


Question:  How Can I Get Involved in ISAWWA?

Answer: 

Thanks for writing to get more involved.  We always welcome new ideas and new members.   The Illinois Section AWWA has several training events throughout the state.  We are always looking for presenters so if you are interested in presenting on a topic, please contact Lisa.

If you are looking to attend training events and meet others from those areas, here is a link to a map of the training locations.
Lisa is in the process now of scheduling January thru June so that map will change a lot in the next few weeks. 

We also have an annual Visitation Day, and that is scheduled for 2014 in Elgin on July 10th and 11th

If you would like to consider joining or want to share this link with others at your organization, here is the link to become a member.  As a member, you get free webinar viewing. 

Also if you have not reserved a booth for WATERCON 2014,  there is still time.  We expect it will be a sellout show as in the past 3 years.   Here is the link to the booth reservation as well as more information.  WATERCON is water and wastewater with over 1600 attendees. 

Lastly, as a member you are able to login to the ISAWWA Iphone APP and have at your fingertips the names, addresses, emails and phone of our entire database of 10,735 water and wastewater related contacts.  You cannot download the entire list but you can search by name and retrieve information.  Also you can search online as a member and connect with others in the water industry. 


Submit Hours to IEPA

You can submit your hours one of two ways:

1. PAPER: The way you have always done it – mailing in paper certificates along with an operator submission form

2. ELECTRONIC: Submit via the IEPA database (here is a short link for you) – www.isawwa.org/OpCert

a. If you have not yet created a log in for the OpCert website, you first need to do that. Register with the site and then wait for IEPA to email you your confirmation with login info. We have been told that when you register, fill out the online form for the first time and push submit, it appears as though your request did not actually go through, but it actually did. You should only submit once and then wait for IEPA to get back to you.

b. Once you have registered and get your confirmation email from IEPA, you can then submit your hours electronically on the OpCert site. At that point, just log into the OpCert site and enter the 4-digit IEPA# for the course and then your hours will be submitted. It is very simple to submit this way and it eliminates the paper and postage. In the event that you have to leave early for a class and do not receive FULL credit hours, you cannot submit electronically and you MUST submit via the paper method indicating the correct hour amount you received for the class. 

Also, know that any training you take through Illinois Section AWWA is recorded in your individual training record on our website www.isawwa.org. You can log in with your username and password (let us know if you need assistance retrieving that) and click on Manage Profile > Professional Development and there, you will see all of your training history with us. In the event you are audited (all operators are responsible for keeping training records for 4 years) we track all of this info for you, which is a huge benefit.



ISAWWA WATERCON Stipend for Local Operator Groups:

If a local operator group issues a stipend, to one person, of $500 or more towards WATERCON expenses, then ISAWWA will issue a comp'd full conference registration WITH meals. If the local operator group issues a stipend of $500 or less towards WATERCON expenses, the number of days of comp'd registration will be determined dependent of the stipend amount, and the conference registration will not include meals.


 

 

 


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