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Question: How will I receive my training credit hours for a training?
It is a bit different depending on what type of training you participated in: in-person seminar, live webinar, archived webinar, or DVD/Video. With each of the different training formats that Illinois Section AWWA offers, we must provide a way to verify your attendance. For an in-person seminar, the onsite monitor is your "verification"; a live webinar, a survey is the form or "verification"; and finally for an archived webinar and/or DVD/video, a quiz is the method for "verification". I have provided a breakdown below. If you have any other questions, please don't hesitate to contact us!
For an in-person seminar:
DVD or Video:
Question: Can you please send me my certificate?
Attendees can print the training information displayed on the Certifications page. All of the information needed to fill out a certificate or training submission form can also be found at, www.isawwa.org/event/02-20-13
Illinois Section AWWA will no longer be issuing certificates since all training information is available 24 hours a day, 7 days a week both in your ISAWWA record under Certifications.
Question: Duplicate Record:
Response: You are trying to create a duplicate record on our website. Your information is already contained in the record with login: password: . There you will find all your training and any transactions with the Illinois Section AWWA.
Please login using this information. I will update your current record and delete the duplicate. If you have any questions, please contact me. Thank you.
Question: Why does the website show that I don't have enough hours?
A&B Operators need 30 hours every 3 years and C&D operators need 15 hours every 3 years in their renewal period. Our website tracks the total number of hours your have received through US - ISAWWWA ONLY. We do not track hours you receive from other training providers.
Please note that we only track your hours on our website. It is the water operator's responsibility to submit your hours (a printout of the certification/training summary page) to Illinois EPA - we do NOT do this for you.You can contact IEPA directly to see how many hours they have on record for you. Their phone number is (217) 785-0561.
I hope that this helps. If you need anything else, please feel free to contact me directly.
Question: How do I get my hours for WATERCON2013?
When you have finished, go to Manage Profile and Certifications. There is a drop down menu - choose WATERCON2013 and the list of all the sessions that you evaluated will show up. Hit the "Print to Page" at the top, and submit that listing with your Operator Submission Form to the EPA.
Dropped Utility Membership
It looks like your Utility Membership for xxx expired on xxxx. I just wanted to know if the lapse was an oversight on your part, or if you will not be renewing the Utility membership. AWWA recognizes that these are tough economic times, but the key benefits received with Utility membership are invaluable—the ability to access a wealth of technical information, train employees at a significant discount, and stay current with important regulatory and legislative issues that impact your utility. Your membership helps unite the water community in protecting public health and providing safe and sufficient water for all. It is hard to compute the total dollar value of membership in AWWA, but the benefits to your utility are real. AWWA is constantly working in Washington, D.C., on behalf of its utility members. This work is made possible by the utilities that support AWWA.
If you believe that Utility membership is still too expensive, please consider becoming a member at the Operator level; for only $77.00 per year, you would still get member pricing on training, including FREE webinars.
If you have decided that ISAWWA membership is not for you at this time, it would be invaluable to me for you to send me a quick response letting me know why. That way we can work on those issues. Thanks!
Price: $28.00 per year
$32.00 - Retiree Membership with Electronic Periodicals (E-Periodicals Only)
Reasons to be a Retiree Member:
Benefits of ISAWWA Membership
Question: Are WATERCON2014 Abstracts Still Being Accepted?
Answer: Sorry- the deadline has passed and we are planning the program. We frequently deliver seminars and webinars if you have a topic that would be of interest in those venues. WATERCON 2015 will start accepting papers this April so watch your email. If you are not registered on our site, I encourage you to register either as a non member or consider joining. More information on joining can be found on our website. Please let me know how we can best help you.
Lisa is in charge of our education other than WATERCON and can be reached at firstname.lastname@example.org
Sandi is in charge of customer and member service and can be reached at email@example.com
for writing to get more involved. We always welcome new ideas and new
members. The Illinois Section AWWA has several training events
throughout the state. We are always looking for presenters so if you are
interested in presenting on a topic, please contact Lisa.
If you are
looking to attend training events and meet others from those areas, here is a link to a map of the
If you would like to consider joining or want to
share this link with others at your organization, here is the
link to become a member. As a member, you get free webinar
Submit Hours to IEPA
You can submit your hours one of two ways:
1. PAPER: The way you have always done it – mailing in paper certificates along with an operator submission form
2. ELECTRONIC: Submit via the IEPA database (here is a short link for you) – www.isawwa.org/OpCert
a. If you have not yet created a log in for the OpCert website, you first need to do that. Register with the site and then wait for IEPA to email you your confirmation with login info. We have been told that when you register, fill out the online form for the first time and push submit, it appears as though your request did not actually go through, but it actually did. You should only submit once and then wait for IEPA to get back to you.
b. Once you have registered and get your confirmation email from IEPA, you can then submit your hours electronically on the OpCert site. At that point, just log into the OpCert site and enter the 4-digit IEPA# for the course and then your hours will be submitted. It is very simple to submit this way and it eliminates the paper and postage. In the event that you have to leave early for a class and do not receive FULL credit hours, you cannot submit electronically and you MUST submit via the paper method indicating the correct hour amount you received for the class.
Also, know that any training you take through Illinois Section AWWA is recorded in your individual training record on our website www.isawwa.org. You can log in with your username and password (let us know if you need assistance retrieving that) and click on Manage Profile > Professional Development and there, you will see all of your training history with us. In the event you are audited (all operators are responsible for keeping training records for 4 years) we track all of this info for you, which is a huge benefit.
ISAWWA WATERCON Stipend for Local Operator Groups:
If a local operator group issues a stipend, to one person, of $500 or more towards WATERCON expenses, then ISAWWA will issue a comp'd full conference registration WITH meals. If the local operator group issues a stipend of $500 or less towards WATERCON expenses, the number of days of comp'd registration will be determined dependent of the stipend amount, and the conference registration will not include meals.
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