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09/13/16 - Drinking Water 101 IEPA #10783
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IMPORTANT: Scroll down to click on the "Register Now" button in the section below to register for this class.

When: Tuesday, September 13, 2016
Registration begins at 8:30am
Where: Village of Mundelein - Fire Department
1000 North Midlothian Road
Mundelein, Illinois  60060
United States
Contact: Stacey Ramsey
866-521-3595 ext 4

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Register online or download the mail-in registration form.

Village of Mundelein
Mundelein Fire Department
1000 North Midlothian Road
Mundelein, IL 60060

          Early Bird Members by 8/30:           $245
          Early Bird Non-Members by 8/30:   $445

          Late Reg. Members after 8/30:           $295
          Late Reg. Non-Members after 8/30:   $495

Please register to reserve your spot. Lunch and snacks will be provided. (Register for both Drinking Water 101 & Effective Leadership and SAVE $95!!)

CEUs/RTCs: 7 hours

Trainers: Chet and Kat Aukley

Lisa Starr, American Water Works Association

Who Should Attend:

Nontechnical drinking water professionals who have just taken a customer service representative position at a water utility, or those who are focused on becoming a water utility customer service representative in the future.

Be sure to bring a laptop or personal device to the seminar!

Drinking Water 101: What You Need to Know - IEPA #10783

September 13, 2016
(registration starts at 8:30am)
Mundelein, IL

A one day training program aimed at providing useful Technical Knowledge, in a Non-Technical Manner for the customer service representative, administration personnel, utility board member, city council member, and newcomer to the drinking water field.  This program presents many topics in an easy to understand structure, and provides a format for student interaction.  Some key components include:


§  Source of Supply

§  Treatment & Distribution

§  Regulations

§  Real Value and Cost of Drinking Water

§  The Drought

§  Drinking Water in Life

§  Take Back the Tap

§  Future Reality of Drinking Water, and more…


The student will obtain a better understanding of the many facets of the drinking water field.  The knowledge gained will boost personal confidence for decision making, addressing customer questions, and, a better ability to interact with other utility drinking water professionals.


Click here for Session Outline



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