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High Tech Operator
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High Tech Operator Certificate Program

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Program Overview
Upcoming Course Dates
Meet our High Tech Operators

Program Overview:
Developments in the water industry make it necessary to delve deeper into new technologies and earn ever more advanced skills. Stay ahead of the curve with new, on-the-spot training. AWWA’s High-Tech Operator Certificate Program fills the gap between working knowledge and field expertise. This certificate program provides operators and others in the industry with a fundamental understanding of the advanced technologies used in the water-utility field.

The program consists of three two-day training courses, each addressing a general subject area.The first course covers process monitoring and control of water treatment and distribution systems (SCADA); the second deals with high-tech applications and tools used throughout treatment and distribution systems, including GIS and GPS; and the third course covers methods for managing water utility information.Earn CEUs for each course you attend, or participate in all three courses and earn a certificate of completion.

Course 1: Treatment/Distribution - Process Monitoring & Control
This course covers the devices used to monitor and control processes and equipment in water treatment and distribution systems, with a focus on the Supervisory Control and Data Acquisition (SCADA) system. The course begins with an overview of device symbols and how to use them to represent systems, then relates them to real-world devices including SCADA systems. After completing this course, participants will be able to
▶ Use a symbol legend and illustrated descriptions to identify devices
▶ Use a SCADA guide to depict the required components of a SCADA system
▶ Describe benefits of trending data
▶ Depict the requirements of SCADA system components

Course 2: Applications/Tools

This course reviews the high-tech tools available for capturing, creating, finding, and using information about facilities, assets,and customers. The course reviews Computerized Maintenance Management Systems (CMMS) and provides an overview of Computer Aided Design (CAD) and how it relates to a Geographical Information System (GIS). Participants will learn how to locate remote and underground facilities with mobile devices, a Global Positioning System (GPS), and GIS maps and drawings. Finally, instructors will cover the tools available to communicate with,and collect data from, remote sites. After completing this course, participants will be able to
▶ Explain functions of a CMMS
▶ Discuss equipment-monitoring technologies
▶ Identify types of equipment information and where the information can be found
▶ Store equipment and process information online for easy access and updating
▶ Explain what a GIS does
▶ Describe features and functions of a GPS and other mobile devices

▶ Communicate the benefits and drawbacks of different remote communication technology

Course 3: Data Management
This course provides an overview of the technologies available for managing information about assets and process performance. It begins with a look at systems used to capture, display, and evaluate performance data. Participants will learn about the tools used to manage and deliver data, as well as technologies for sharing data between systems. After completing this course, participants will be able to
▶ Describe the applications available for collecting performance data
▶ Explain methods for managing and reporting performance
▶ Present an overview of the functions of a document management system
▶ Discuss the components of a network and the difference between different types of networks and the Internet
▶ Describe the technologies available for providing information security

Upcoming Course Dates & Location:

   There are no courses scheduled at this time.  Please check back after December, 2015.
  • High Tech Operator Course 1: Treatment/Distribution - Process Monitoring & Control

  • High Tech Operator Course 2: Applications/Tools

  • High Tech Operator Course 3: Data Management

Meet Our High Tech Operators
Matt Anderson, City of DeKalb
Ron Baker, NSMJAWA
Chris Bergen, Village of Lombard
Brian Beusse, Village of Westmont
Joe Buscemi, Village of Lombard
Jim Cates, Village of Westmong
Tim Coplin, Illinois American Water
Brian Curley, Village of WInnetka
Crystal Draffkorn, North Park Public Water
Chris Drey, Village of Romeoville
Mike Dunn, Northwest Water Commission
Gary Eddings, City of Aurora
Gene Fry, City of East Moline
Bernard Gillespie, DuPage Water Commission
Ralph Hartman, Village of Glenview
George Harrison, Village of Westmont
Scott Heckman, Village of Woodridge
John Hubsky, City of Wheaton
Robert Huffman, Illinois American Water
Jim Izzi, Village of Lombard
James Janes, City of Evanston
Norman Jones, Village of Glencoe
Jake Keck, City of DeKalb
Owen Keenan, ME Simpson Company
Jim Kersten, City of Wheaton
Tim Larson, Village of Wilmette
Chris Lemke, Village of Sugar Grove
Emil Lienard, City of Collinsville
Preston McDonald, North Park Public Water
Terry McGhee, DuPage Water Commission
Al McMillen, City of Wheaton
Mike Miceli, NSMJAWA
John Michalec, Village of Romeoville
Charles Montgomery, NSMJAWA
David Moody, Village of Lombard
David Neybert, Northwest Water Commission
Kirk Nix, Village of Westmont
Al Owens, City of Wheaton
David Raith
Steve Rajnic, City of Wheaton
Mike Ramsey, Village of Westmont
Shawn Rice, Village of Oak Brook
Brett Robinson, Village of Buffalo Grove
Tom Ryan, Village of Lombard
John Schori, DuPage Water Commission
Scott Schweda, City of Crystal Lake
Paul Smith, Village of Hillside
Joe Spain, Village of Norridge
Dave Speagle, City of Taylorville
Jeff Stewart, City of Rolling Meadows
Patrick Toland, Village of Oak Brook
Hector Villegas, DuPage Water Commission
Robert Wenger, Village of Hanover Park

John Hubsky
Maintenance Worker, City of Wheaton
John Hubsky has worked for the Water Division in Wheaton, Illinois for over 6 years. During his time there, he has moved into a crew leader position, primarily working on the distribution side. He is one of the primary operators for all regular maintenance, as well as emergency situations. Mr. Hubsky has received acclaims from community members about his service, including going above and beyond what is expected of a public employee. He has assisted on the pumping and metering side of the Water Division. He helped develop the Division’s Geographic Information System (GIS) from the ground up. This has enabled the division to save time and money on labor since they now have a precise location of hydrants, valves and buffalo boxes throughout the entire city, readily available on city computers in the office and in work vehicles. During this development, he earned the Geographic Information Systems Certificate from the College of Dupage in Glen Ellyn, Illinois. John is currently the Conservation Coordinator for Wheaton in conjunction with the DuPage Water Commission’s Water Conservation and Protection Program (WCAPP). WCAPP is a program to help promote water conservation in a water rich area with an overall goal of reducing per person water consumption by 10 percent over ten years. He is a ‘Class A’ certified Illinois Public Water Supply Operator.  Prior to working for the City of Wheaton, Mr. Hubsky obtained his Bachelor of Science degree from the University of Michigan in Resource Ecology and Management in 2001. He also spent a number of years working for the USDA Forest Service in the Forest Inventory and Analysis Division, where he traveled the State of Michigan collecting research data.

Tom Ryan
Public Works Supervisor, Village of Lombard
My name is Tom Ryan. I am a Public Works Supervisor for the Village of Lombard, where I have worked since 1978. I am a firm believer that everyone needs to keep up with his or her education. In the last couple of years, I completed the AWWA High-Tech Operators program. This training helped me understand where my knowledge base was strong and what areas I still need to work on.  I graduated from Illinois Public Service Institute (IPSI). The IPSI is an outstanding program that everyone working for or with a municipality should attend, from the top person down to the front line supervisors. The program allows you to see real life problems from all different points of view and all different types of solutions to the same problem.  In 2008, I was named Operator of the Year in the Distribution category during the 77th Annual Conference of the Illinois Potable Water Supply Operators Association. I felt this was a great honor to be recognized by peers.

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