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IPSI - Illinois Public Service Institute
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IPSI is a three-year training program which provides instruction expressly designed for public service professionals. The course is divided into three one-week sessions (one week each year) focusing on training in public service, personal growth and professional development.

The Illinois Section of the American Water Works Association is a sponsor IPSI. If you would like to be considered for a scholarship, please fill out the form below and you will be contacted for further information and advised what scholarships are available.


 read a testimonial from a former attendee

IPSI - Class of 2019 - October, 2019

IPSI - Class of 2017 - October, 2017

Focus on Leadership Skills --

Topics included:  Challenges & Solutions for Leadership in Public Service; Leadership Styles; Your Rights as a Supervisor and Their Rights as Employees; Managing Generational Differences in the Workplace; Communication - Loyalty - Motivation - Followership


Here is a pic of the 2017 Graduating class - including ISAWWA graduates Jim Cates & Darryl King


In addition - one our our graduates, Darryl King was invited to speak to the class about the ISAWWA Operator-in-Training program. Darryl did an awesome job!

IPSI - Class of 2016

We are pleased to share this photo of our 2016 ISAWWA Scholarship Recipients:

Doug Strempek, Joe Spain, John Preucil, Jim Cates, Jim Tonias, Tracy Miller, Darrell King

IPSI - Class of 2015 - October, 2015
Focus on Service Excellence --
Topics Included:  Defining excellence in Public Works; Supervisory role in service excellence; Serving internal and external customers; Business communication; Etiquette, Maximizing social media, Performance appraisal techniques, Legal update - FOIA, Drug & Alcohol policies; Creating an action plan


We are pleased to share this photo of our 2015 ISAWWA Scholarship Recipients:


Joe Spain, Kevin Wilson, James Cates, John Preucil, Casey Botterman,
Douglass Strempek, Mark Kilarski

IPSI - Class of 2014 - October, 2014

Focus on Leadership - -
Topics included: Trends in Society and the Implications for Leadership in Public Service; Exploring the Challenges of Leadership in Public Works; Defining Team Roles; It's a Matter of Your Style!; Analytical Thinking and Decision Making; Managing Generational Differences; Bulletproof HR; Communicating Under Pressure; Eureka to Action.


We are proud of our ISAWWA Members that have graduated from this program. I believe that one of our 2014 graduates, David Trais, provided a good summary when he said “I greatly appreciate ISAWWA for the opportunity to attend this wonderful professional development program. It will be a great help to me now and in the future.”

We are pleased to share this photo of our 2014 ISAWWA Scholarship Recipients:



Kevin Wilson, Mark Kilarski, John Preucil, Douglass Strempek, Ryan Holthouse, Joe Spain, David Trais



Personal Supervisory Skills - October 6 - 11, 2013

Topics included: Supervisory Do’s and Don'ts; Living with Your Union Contract; Strategic Planning and Group Decision Making; Communication Skills; Creating Performance Appraisals; Managing Problem Employees in the Workplace; Conflict Communications; Creative Problem Solving; Creating a Personal Action Plan.

Front (L to R) – David Trais, Kevin Wilson, Jason Shutz, Ryan Holthouse.
Back (L to R) – Matt Anderson, Eric Weiss, Todd Frantti, Jeff Lundy


>Service Excellence Advanced Course ( 22.5 hours) - October 7 - 12, 2012
Topics included: Defining Excellence in Public Works; Organizing for Success; Communication Skills; Best Practices in Public Works; Successful People; Performance Appraisals; Managing Change; Mastering Customer Service; Creating and Action Plan.

 IPSI Class of 2012

Congratulations to the IPSI Class of 2012!

(l to r) Jeff Lundy, Dean Swingler, Ryan Holthouse, Todd Frantti, Jason Schutz, Eric Weiss, Matt Anderson, Dave Martin and David Trais


For more detailed information on the training institute, visit

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