EPA Issues Updated Consumer Confidence Report Rule

The U.S. Environmental Protection Agency (EPA) has issued a final rule pertaining to Consumer Confidence Reports (CCRs), as required under America’s Water Infrastructure Act of 2018. EPA will begin developing guidance to assist primacy agencies with implementation of the new rule.

The first compliance date is January 1, 2027, meaning that the new requirements will not be in effect for CCRs issued in 2024-2026. However, CCRs issued in 2027 (using 2026 data) will need to meet the new requirements, making planning essential. AWWA provided detailed comments on both the substance and the process of the development of the rule, many of which were partially or fully incorporated into the final rule. Key provisions of the updated rule include:

1. A requirement that water systems serving greater than 10,000 people must provide a CCR twice per year. The deadline for the first report will remain July 1, with the second delivery taking place by the end of that year.
2. Increased requirements for translation and accessibility of the CCR for those with limited English proficiency and/or disabilities. This includes information where consumers can either obtain a translated copy of the report or assistance in the appropriate language.
3. Addition of a summary section at the beginning of the CCR containing specific key elements. This should include information about any violations and compliance, contact information, and how to request a paper copy of the report.
4. Codification of most existing electronic delivery options into regulation. It is valid for water systems to provide notice via mail or email that the CCR is available, with a direct link to the report.
5. Shortened timeline for certification of CCR delivery to the primacy agency. The rule requires that water systems certify that delivery of the CCR has been completed within 10 days of the delivery deadline. The previous deadline was three months.